Address: Hochstraße 12B,
13357 Berlin, Germany
Phone: 315-577-6785
E-Mail: [email protected]
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New design Luxurious Sands Rug
$ 468.99
Tax included. Free Shipping
1 – Basic Care:
For long-term maintenance, use a vacuum cleaner.
2 – Stain Treatment:If the stain is caused by a liquid, act quickly to prevent it from drying – use paper towels to absorb it, then use shampoo to clean it. When in doubt, professional dry cleaning is always the best choice.
Introducing the Luxurious Sands Rug, a luxurious addition to any home decor.
Crafted with 100% premium wool, this handwoven masterpiece boasts a plush thickness of approximately 3 cm, ensuring ultimate comfort underfoot.
Key Features:
- Premium Quality: Made from 100% premium wool, offering durability and a soft, cozy feel.
- Handcrafted Excellence: Each rug is handwoven by a skilled Moroccan artisan
- Exclusive Design: add a touch of elegance and sophistication to any room.
Transform your living space with the Luxurious Sands Rug, and experience the blend of traditional craftsmanship and modern luxury.
Shipping Policy
Order Confirmation
After placing your order, you will receive a confirmation email to verify we have received your order and pre-authorized your payment. If you notice any errors in your order details, please contact us immediately to make corrections.
Shipping Locations
We ship to USA only. Please note that we do not ship to P.O. Boxes or military addresses.
Shipping Charges
We offer free shipping on all orders to USA, regardless of order size or weight.
Handling and Transit Time
- Handling Time: 1-2 business days (Monday to Friday).
- Transit Time: 3-5 business days (Monday to Friday). .
- Order Cut-off Time: 5:00 PM (Monday to Friday).
- Delays: Please note that handling and transit times may be longer during peak seasons or due to unforeseen circumstances.
Shipping Notification
Once your order has shipped, you will receive a tracking number via email.
Order Processing
Orders may be subject to verification, including phone number and address validation, to prevent fraud. Customized products may require additional processing time.
Order Cancellation
We reserve the right to refuse or cancel any orders suspected of fraudulent use of payment details. Customers can cancel their orders within 24 hours of placing them by contacting our customer service team.
Customer Support
For any questions or concerns regarding your order, please contact our customer service team:
- Email: [email protected]
- Phone: 315-577-6785
- Hours: Mon-Sat 9:00 AM – 5:00 PM
- Address: 1013 N 4th St, Montebello, CA 90640
- Website: elegantrugs.shop
Checking Order Status
You can track your order using the tracking number provided via email. If you haven’t received a tracking number within 7 business days, please contact us at [email protected] for assistance.
Return & Refund Policy
180-Day Return Policy
At Elegantrugs, we offer a 180-day return policy.
You can request a return within 180 days of receiving your item, whether it’s used or new.
Eligibility Criteria
To be eligible for a return, items must be in resalable condition, including both used and new products. Used items should be returned in their original condition, while new items should be unopened in their original packaging.
Initiating A Return
To start a return, please contact us at [email protected].
Returns should be sent to the following address:
1013 N 4th St, Montebello, CA 90640
Please note that returns must be requested before sending the items back.
Items sent without prior authorization will not be accepted.
Return Method
Returns can be sent to us by mail.
Return Shipping Label
If your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package.
Return Fees
- Defective Products: For defective or damaged items, return shipping is free. There are no restocking fees.
- Customer Remorse: If you wish to return an item due to customer remorse, you are responsible for the actual cost of return shipping. There are no restocking fees.
Exchanges
To exchange an item, please return the original item following the above process and make a separate purchase for the new item.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, refunds will be automatically processed to your original payment method within 7 business days. Please allow additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at [email protected].
Order Cancellation
If an order is canceled due to unavailability or any other reason, the full amount will be refunded to the original payment method.
Customer Support
For any questions or concerns regarding your order, please contact our customer service team:
- Email: [email protected]
- Phone: 315-577-6785
- Hours: Mon-Sat 9:00 AM – 5:00 PM
- Address: 1013 N 4th St, Montebello, CA 90640
- Website: https://landmarkeden.com